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You can always talk to someone by calling the Lifeline at 988. If you have a specific question for us, please read our FAQ page before filling out the form below.

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Frequently Asked Questions

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Please note that this e-mail form is NOT intended for use for crisis counseling. If you would like immediate help, please call or text us at 988 or contact us through our Chat Service. Through this toll-free phone number, we offer a network of crisis centers across the country. These centers staff their lines with people who are trained to listen and offer support to people in emotional crisis. If you are in immediate medical crisis, please call 911.

    *Your positive feedback about the 988 Suicide & Crisis Lifeline is greatly appreciated. By sharing your experiences here, you are granting the 988 Suicide & Crisis Lifeline permission to include your feedback in service reports or promotional materials about the hotline. All information will remove names and any other identifying details if included. Your shared experiences not only enable us to enhance our service, but may also inspire those facing similar challenges.


    We will always maintain confidentiality and handle your shared experiences with utmost respect and sensitivity. Thank you for sharing your experience.


    If possible, please provide additional information. All information helps us investigate technical concerns and will not be shared.