Research and Evaluation
Since 2001, the 988 Lifeline has been evaluating and strengthening crisis centers’ efforts through an iterative process. In recent years, the 988 Lifeline has also partnered with external researchers on analyses of extant data. The 988’s high service utilization and abundance of analyzable data provides opportunities for researchers to further evaluate the impact of the 988 Lifeline, as well examine other research questions initiated by investigators.
The 988 Lifeline is often approached by researchers to collaborate on new research and evaluation projects.The 988 Suicide and Crisis Lifeline welcomes opportunities to collaborate on research projects with the goal of preventing suicides and mental health crises, and providing a pathway to well-being.
More information, including the application for access to 988 RAD, can be found here.
Resources and Publications
Suicide Safety Policy
The Return on Investment of Postdischarge Follow-Up Calls for Suicidal Ideation or Deliberate Self-Harm
Follow-up with Callers to the National Suicide Prevention Lifeline: Evaluation of Callers’ Perceptions of Care
Helping Callers to the National Suicide Prevention Lifeline Who Are at Imminent Risk of Suicide: Evaluation of Caller Risk Profiles and Interventions Implemented
Third-party callers to the national suicide prevention lifeline: Seeking assistance on behalf of people at imminent risk of suicide
National Suicide Prevention Lifeline crisis chat interventions: Evaluation of chatters’ perceptions of effectiveness
Comparing Models of Helper Behavior to Actual Practice in Telephone Crisis Intervention: A Silent Monitoring Study of Calls to the U.S. 1–800-SUICIDE Network
Which Helper Behaviors and Intervention Styles are Related to Better Short-Term Outcomes in Telephone Crisis Intervention? Results from a Silent Monitoring Study of Calls to the U.S. 1–800-SUICIDE Network