Answer: We work hard to make sure that everyone can reach a 988 counselor as quickly as possible. If you call 988 and are having trouble connecting to a…
Answer: For TTY Users: Use your preferred relay service or dial 711 then 988. We also offer 988 ASL Videophone for people who are deaf or hard of hearing.
Answer: Yes. When calling 988, press 2 to connect to a trained Spanish-speaking crisis counselor. When texting 988 in Spanish, you will be asked to type “Ayuda”…
Answer: LGBTQI+ people under 25 can access affirming support via the 988 Lifeline by calling 988 and pressing #3. People can also text the word “PRIDE” to 988…
Answer: Yes. All calls from 1-800-SUICIDE have been routed through the 988 Lifeline network since March 2007. Callers to 1-800-SUICIDE are now being routed…
Answer: Whether the 988 Lifeline phone number will appear on your phone bill depends on your phone carrier. Please contact your phone carrier to ask how 1-800…
Answer: Yes, the 988 Lifeline itself covers all areas of the country, even if there is no local crisis center participating in that area. It is our goal to have…
Answer: Due to the 988 Lifeline being a confidential service, we are not able to provide information about or records of any phone calls made to the hotline…
Answer: At the 988 Lifeline, we value the confidentiality of our callers. Crisis centers in the 988 Lifeline network may independently utilize call recordings…
Answer: We encourage any organization to let a person at risk know about the 988 Lifeline number and encourage them to call us directly. The safety of callers…
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