Answer: For details on what happens when you text the 988 Lifeline, visit our What to Expect page. If demand is high, you can call the Lifeline at 988 or chat…
Answer: The 988 Lifeline offers English and Spanish call, text, and chat services. When texting 988 in Spanish, you will be asked to type “Ayuda” to connect…
Answer: 988 Lifeline text services are offered 24 hours a day, 7 days a week. If you are having trouble connecting, we encourage you to call the 988 Lifeline at…
Answer: The confidentiality and security of transcripts and any data collected during chats and texts are ensured through the 988 Lifeline chat and text…
Answer: The 988 Lifeline does not currently have the capability to directly “trace” callers, chat, or text users in the same way that 911 providers do.
Answer: The 988 Lifeline crisis centers are more than just a connection to local resources. 988 Lifeline crisis centers are a proven and effective crisis…
Answer: There are ongoing efforts to improve cultural competency training for 988 Lifeline crisis counselors. Some examples of related improvements to the 988…
The Asian American, Native Hawaiian, and Pacific Islander (AANHPI) community encompasses a diverse population of people representing more than 50 ethnicities…
The Hispanic / Latino community encompasses a diverse population of people from a wide array of ethnicities, races, and ancestries. This community is faced with…
The DDH Steering Committee will provide subject matter expertise on disaster behavioral health, disaster emotional and spiritual care, suicide prevention/crisis/
988 Suicide & Crisis Lifeline Confidentiality Statement What does “confidential” mean when saying contacting the 988 Suicide & Crisis Lifeline is free and…
This privacy policy describes what information the 988 Suicide & Crisis Lifeline website collects from you when you visit our website and how we handle that…
Best Practices For Covering Suicide Covering suicide is never easy, but it’s very important to do it right. Research has shown that improper reporting on…
The 988 Lifeline is reaching many Americans in crisis. Since 2005, the 988 Lifeline has answered (over/nearly) 10.43 million calls, with approximately 1 out of…
The 988 Lifeline Lived Experience Committee plays a foundational role in ensuring that the Lifeline’s services, programmatic frameworks and engagement…
Using the 988 Lifeline is free. When you call, text, or chat the 988 Lifeline, your conversation is confidential. The 988 Lifeline provides you judgment-free…
The 988 Lifeline is active on multiple social media channels! Join us to promote mental health and suicide prevention awareness. Facebook In crisis or seeking…
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